Please check in no later than 15-30 minutes before your appointment to unwind & relax. We kindly request that guests speak softly to respect other guests visiting us. In order to ensure your comfort, your therapist will professionally drape you during your treatments. We ask that you leave valuables at home, as we can not accept responsibility for property loss during your visit. Please be aware that if you running late, your treatment may be shortened or cancelled to honour the next guest. Full treatment charges will apply.
We kindly ask that children are not brought into treatment areas unless for scheduled appointments or without prior permission from the Clinic Owner / Manager. We are happy to offer a cell phone free space; we kindly ask that all phones be turned off upon arrival in consideration of other guests and to ensure that you are not disturbed during your time with us. Please do not use your cell phone while checking in or out at our reception desk.
We have reserved your appointment time especially for you. Please provide a full 24 hours notice for all regular bookings and a full 48 hours notice for group bookings or packages in order to avoid full charges of the scheduled treatments. Please be prepared to provide a credit card number when booking your spa appointments.
We accept Cash, MasterCard and Visa as payment methods.
Prices shown do not include HST.
All treatments received are provided for the basic purpose of relief from stress and muscular tension. All service provided are strictly professional and done under the care of trained and knowledgeable personnel. Please be aware that our spa has security cameras which monitor our premise, for both the safety of the clinic and our clients. Your safety is just as important to us as your satisfaction.